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Mandarin Garden

A large-scale multipurpose building complex called Mandarin Garden has recently been completed in the Vietnamese capital, Hanoi. Designed and constructed to achieve advanced facility quality and provide high levels of safety, convenience, and comfort, the project has successfully achieved integrated management of all facility equipment by installing Japanese-quality equipment, devices, and systems, as well as an integrated management system. Among facilities of its type in Vietnam, Mandarin Garden is regarded as one of the most advanced in its functions.

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“Japanese quality” was sought for facility safety, security, convenience, and comfort

Mandarin Garden has a kindergarten and a fitness club to serve community needs.

Mandarin Garden has a kindergarten and a fitness club to serve community needs.

Occupying the eastern part of the peninsula of Indochina, the Socialist Republic of Vietnam is a long narrow country, measuring approximately 600 km in width in the east-west direction and stretching for about 1,650 km in the north-south direction. Although Vietnam is a socialist state, in 1986 it initiated its Doi Moi (‘reform’) Policy with the aim of creating a market economy and opening its markets to the world. Since then, the country has been energetically promoting structural reforms for the purpose of attracting foreign investment capital. Consequently, Vietnam has been enjoying continuously high economic growth since 2000.

The Hoa Phat Group is a leading corporate group in Vietnam that conducts a variety of business activities, including steel production and manufacture of furniture and construction materials. In 2001 the Group launched a real estate business and now owns many commercial facilities and industrial parks used by foreign companies.

Mandarin Garden, which was constructed by the Hoa Phat Group, is a multipurpose building complex located on Hoang Minh Giam Street in the central western part of Vietnam’s capital of Hanoi. The total area of Mandarin Garden is 25,886 m². There are 9 high-rise buildings on the premises, each with 2 basement levels and from 21 to 29 above-ground levels. Located in these buildings are residential units, schools, commercial establishments, athletic facilities, and others.

“In constructing Mandarin Garden, we aimed to achieve advanced facility quality and provide high levels of safety, convenience, and comfort that will be appreciated by residents and tenants,” says Mr. Nguyen Viet Thang, Deputy General Director of Hoa Phat Group. To select a contractor for the system that would provide integrated management of facility equipment, in early 2012 Hoa Phat Group asked vendors to submit proposals. After an extensive examination of the submissions, the Group chose Azbil Vietnam Co., Ltd. Hoa Phat’s head office building is equipped with Azbil Corporation’s building management system, savic-net™FX, which Hoa Phat rates highly for its management of equipment and energy. This was undoubtedly taken into account in opting for Azbil Vietnam. “I have used numerous Japanese products and always appreciated their high quality. Azbil has a long track record of over 100 years in the Japanese market. Azbil Vietnam’s proposal based on that extensive experience stimulated our expectations for ‘Japanese quality’, not only in terms of superior products and systems, but also for training of operators,” explains Mr. Nguyen Viet Thang.

Integrated management of equipment for high operational efficiency

Security guards constantly watch images from surveillance cameras installed in the common areas on the premises of Mandarin Garden.

Security guards constantly watch images from surveillance cameras installed in the common areas on the premises of Mandarin Garden.

Equipment installation work at Mandarin Garden started in October 2012, and was completed in December 2013 as scheduled.

The equipment and systems installed by Azbil Vietnam range widely and include a building management system (BMS), video door phones for residential units, access control for security car parking system for the tenants and exits of premises, public-address systems, surveillance cameras (CCTV: closed circuit television), and communications infrastructure for telephones and internet network. The BMS installed in Mandarin Garden is savic-net FX, the same product used successfully in the Hoa Phat Group’s headquarters. For building operation, it provides significant benefits. In addition to controlling the air intake and exhaust for parking areas, the air conditioning, the lighting, and the water supply and drainage for common areas, savic-net FX obtains information on equipment like elevators and power generators manufactured and installed by other companies for integrated management and monitoring.

In the words of Property Manager Mr. Doan Tuan Hai, “Since the status and alarms related to a variety of equipment within the buildings can be monitored and managed with a single monitoring system, the onsite workload is significantly reduced. We can now use the time saved by this high-efficiency system for doing other work. And even after the installation of the equipment and systems, Azbil Vietnam continues to provide thorough operator training and support to make sure that the equipment and systems operate smoothly on a daily basis, so we can rest assured.”

The equipment and systems installed by Azbil Vietnam have realized high levels of safety, convenience, and comfort at Mandarin Garden, as expected by the Hoa Phat Group.

Centralized monitoring of facility equipment is provided by savic-net FX.

Centralized monitoring of facility equipment is provided by savic-net FX.

The support provided by Azbil Vietnam’s staff, including equipment operation training, gives a great sense of assurance to the operators at Mandarin Garden.

The support provided by Azbil Vietnam’s staff, including equipment operation training, gives a great sense of assurance to the operators at Mandarin Garden.

A model for multipurpose building complexes with advanced functions in Vietnam

In the courtyard, sprinklers for trees and plants and lighting equipment are also controlled by savic-net FX.

In the courtyard, sprinklers for trees and plants and lighting equipment are also controlled by savic-net FX.

Even after the completion of the facility, efforts to reduce energy consumption are ongoing at Mandarin Garden. “We can already recognize energy-saving effects,” says Mr. Doan Tuan Hai. “Thanks to automatic control, especially by savic-net FX, Mandarin Garden has reduced its manual workload and energy consumption while maintaining high levels of environmental quality through the management of operating times and settings of air conditioners and ON/OFF of wide-area lighting systems and air intake/exhaust fans. We plan to expand the scope of automatic control towards further enhancement of efficiency and energy-saving performance.”

The project owner, the Hoa Phat Group, intends to use Mandarin Garden as a model for advanced multipurpose building complexes and apply the same concept to other projects in Vietnam. “We will strive to make further improvements in both equipment and management through the daily operation and management of Mandarin Garden,” says Mr. Nguyen Viet Thang. “We would like to introduce the initiatives we implemented for Mandarin Garden as a ‘living example’ for other real estate companies in Vietnam. With regard to Azbil he adds, “We count on Azbil Vietnam’s problem-solving abilities, and we hope to extend our association with them beyond the real estate field, and work closely in other business areas.”

*savic-net is a trademark of Azbil Corporation.

Learn about the customer

Mr. Nguyen Viet Thang Deputy General Director
Mr. Nguyen Viet Thang
Deputy General Director
Mr. Doan Tuan Hai Property Manager
Mr. Doan Tuan Hai
Property Manager

Mandarin Garden

Hoa Phat Group

  • Location: 39 Nguyen Dinh Chieu Street, Hai Ba Trung District, Hanoi, Vietnam
  • Establishment: August 1992
  • Business lines: Steel production, manufacturing of furniture and construction materials, real estate, etc.

This case study was published in the 2014 Vol.4 issue of the azbil Group's corporate magazine, azbil.

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